Terms of service

Terms of Service

Last updated: 18/03/2026

These Terms of Service (“Terms”) govern your access to and use of the website https://ellisevergreen.com (the “Site”) and any related services provided by Ellis Evergreen (“we,” “us,” or “our”), including any purchases made through the Site.

By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Use of the Site

By using this Site, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this Site.

You agree not to use our Site or Services for any unlawful or unauthorized purpose, and you must not violate any applicable laws or regulations in your use of the Site.

You must not transmit any viruses, malicious code, or any other harmful material through the Site.

2. Products and Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that product descriptions, images, colors, or other content on the Site are always accurate, complete, reliable, current, or error-free.

We reserve the right to modify or discontinue any product or service at any time without notice.

We also reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction, where permitted by law.

3. Pricing and Availability

All prices shown on the Site are listed in the applicable currency displayed at checkout and are subject to change without notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Product availability is not guaranteed, and we reserve the right to limit quantities or cancel orders if a product becomes unavailable.

4. Orders

When you place an order, you agree that all information you provide is accurate, complete, and current.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear to be fraudulent, unauthorized, placed by resellers, or in violation of these Terms.

If we cancel or change an order, we may attempt to notify you using the email address or phone number provided at the time the order was placed.

5. Payments

Payments must be made using the payment methods made available on the Site at checkout.

By submitting payment information, you represent and warrant that you are authorized to use the chosen payment method and that the information provided is accurate.

All transactions are subject to verification and authorization by the relevant payment provider.

6. Shipping and Delivery

We aim to process and ship orders within the timeframes indicated on our Site, but all shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, incorrect shipping information, or circumstances beyond our reasonable control.

Risk of loss and title for products pass to you upon delivery to the address provided for the order.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review our Refund & Return Policy for full details regarding return eligibility, return periods, non-returnable items, and refunds.

8. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, icons, images, product descriptions, and website design, is owned by or licensed to Ellis Evergreen and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, exploit, or otherwise use any part of the Site or its content without our prior written permission.

9. Account Information

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your device or account.

You agree to accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that we believe are being used in violation of these Terms.

10. Third-Party Services and Links

Our Site may contain links to third-party websites, tools, services, or content that are not owned or controlled by us.

We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites or services, and we do not assume any liability or responsibility for them.

Your use of third-party websites or services is at your own risk, and you should review their terms and policies before engaging with them.

11. Prohibited Uses

You may not use the Site or Services:

  • For any unlawful purpose

  • To violate any applicable laws or regulations

  • To infringe upon our intellectual property rights or the rights of others

  • To harass, abuse, insult, harm, defame, or discriminate against others

  • To submit false or misleading information

  • To upload or transmit malicious code

  • To interfere with the security or functionality of the Site

  • To collect or track the personal information of others without authorization

  • For spam, phishing, scraping, or other abusive activities

We reserve the right to terminate your use of the Site or Services for violating any prohibited use.

12. Disclaimer of Warranties

Our Site and Services, and all products and content made available through them, are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

We do not guarantee that your use of the Site will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from using the Site or Services will be accurate or reliable.

13. Limitation of Liability

To the fullest extent permitted by law, Ellis Evergreen and its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, savings, data, or replacement costs, arising from your use of the Site, Services, or any products purchased through the Site.

In any event, our total liability to you for any claim arising out of or relating to the use of the Site, Services, or products shall not exceed the amount paid by you, if any, for the product or service giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Ellis Evergreen and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claim, demand, liability, damages, costs, or expenses, including reasonable legal fees, arising out of or related to your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

16. Termination

We may terminate or suspend your access to the Site or Services at any time, without prior notice, if we believe you have violated these Terms or applicable law.

Any obligations or liabilities incurred before termination shall survive termination where applicable.

17. Governing Law

These Terms and any separate agreements through which we provide you Services shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Ellis Evergreen operates, without regard to conflict of law principles.

18. Changes to These Terms

We may update these Terms from time to time for legal, operational, or business reasons. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of the Site or Services after any changes become effective constitutes your acceptance of the revised Terms.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

Store Name: Ellis Evergreen
Website: https://ellisevergreen.com
Email: info@ellisevergreen.com