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Our customers love what we do. With consistently high ratings and glowing reviews, we're proud to deliver products and service that exceed expectations every single time.
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FAQs
Orders are usually processed within 1 to 3 business days after payment has been received. During busy periods, processing may take a little longer.
Estimated delivery times are 5 to 10 business days for domestic orders and 7 to 15 business days for international orders. Shipping times are estimates and are not guaranteed.
Yes, you can request a return within 30 days of receiving your item. The item must be unused, in its original packaging, and you must provide proof of purchase or your order number.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
You can contact us at info@ellisevergreen.com. Please include your order number and photos if your item is damaged, defective, or incorrect.